Category Archives: Infographics

Black Friday and Cyber Monday’s Email Story

Black Friday, Cyber Monday, InfographicThe biggest shopping holiday of the year has passed us again!  What wisdom has Black Friday and Cyber Monday bestowed upon the email marketing world this year?

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Comparing email opens year over year, we saw the peaks before both Black Friday and Cyber Monday hit earlier, indicating customers started looking for deals earlier in the week than in previous years.

Smartphones were the device of choice on Black Friday as opposed to Cyber Monday shoppers preferring to open emails for deals on desktops.  Design your emails accordingly, or make sure your emails are responsive!

Although we saw overall preferred devices for each day, device preference as well as email read length varied by industry vertical.

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The Electoral College Map of Email Opens: Q1, 2014

CDPR_MapChartsBlog

We’ve been hard at work poring over billions of data points to prepare our soon-to-be-released “US Consumer Device Preference Report: Q1 2014″, and wanted to share a sneak peak of one of the charts we’ll be sharing examining how device preferences vary by geography.

Our state-by-state analysis reveals the continued trend towards smartphone dominance. New additions to the smartphone state club in Q1 2014 included Colorado, New Mexico, Oregon, and Wyoming. Also, new in Q1, Mississippi overtook Texas as the nation’s top smartphone state, approaching 60% of all opens.

This map has gotten progressively pinker over the 4 quarters that we’ve been issuing the report, and now only 13 desktop states are left standing. For a bit of perspective, when we issued our first US Consumer Device Preference Report just 8 months ago (which looked at Q2 2013), 23 states were either heavy or leaning desktop, so the landscape is shifting towards mobile at an amazingly fast pace, and the “Electoral College of Email Opens” can now safely be described as a landslide for smartphones.

To download our past research reports, visit our Resource Center.

Methodology

The map is based on data collected through Movable Ink’s agileEMAIL platform between January 1 – March 31, 2014. It reflects aggregate statistics across Movable Ink’s customer base, which includes more than 150 enterprise B2C marketers from the retail, travel, financial, media, and telecommunication industries. Because determining email opens requires images to load, the percentages for some devices might be over or underrepresented.

For Email Marketers, Black Friday is the New Cyber Monday

Black Friday Cyber Monday email marketing

 38% more email opens took place on Black Friday as online retailers started the battle for consumers’ inboxes earlier than ever

Black Friday was the biggest day of the year for brand email marketers so far this holiday season, with marketers seeing 38% more email opens than they did on Cyber Monday, according to our research. With competition for consumers’ attention – and wallets – fiercer than ever, brands started their holiday email marketing programs early.

Our study also found substantial differences in the devices used to open email marketing messages throughout the holiday weekend:

  • Thanksgiving Day was the biggest day for smartphone opens. On Thanksgiving, 59.9 percent of marketing email opens occurred on smartphones; by comparison, 45.5 percent of all marketing email opens in Q3 2013 took place on smartphones. Black Friday was the second biggest smartphone day, with 57.5 percent.
  • Cyber Monday was the biggest day for desktops. While still beat by smartphone opens (45.5 percent), Cyber Monday showed the strongest showing for desktops, with 40.1 percent of all marketing email opens.
  • Tablet use surged over the weekend. 19.3 percent of Saturday’s opens and 18.7 percent of Sunday’s took place on iPads and Android-based tablets.

In total, the volume of Movable Ink-powered emails between Black Friday and Cyber Monday increased a whopping 3,085% year-over-year, as leading brands continue to embrace innovative Agile Email Marketing technology and strategies to cut through the clutter of the inbox.

“Black Friday is now officially the biggest day of the year for email marketers,” said Vivek Sharma, Co-Founder and CEO of Movable Ink. “It should come as no surprise that in a controversial year where many leading retailers opened their brick and mortar locations on Thanksgiving Day itself, that they’d be just as aggressive in starting their email marketing sales events ahead of Cyber Monday. The surge in mobile opens should also make marketers take notice – without mobile optimization in place, a lot of money could have been left on the table.”

About Movable Ink’s 2013 Black Friday/Cyber Monday Research:
The findings above are based on data collected through Movable Ink’s Agile Email Marketing platform between November 20 and December 2 2013. The data reflects aggregate statistics across Movable Ink’s customer base, which includes more than 100 enterprise B2C marketers from the retail, travel, financial, media, and telecommunications industries. Because determining email opens requires images to load, the percentages for some devices and platforms might be over or underrepresented.

Infographic: The 5 Coolest Email Campaigns You’ll See On Cyber Monday

When you check your inbox this Cyber Monday, get ready to discover a few surprises along the way. This holiday season, many of your favorite brands will be using Agile Email Marketing technology to deliver great deals in eye-catching, interactive, and innovative ways that you’ve never seen before.

Check out our infographic below to see the top 5 emails to look out for this coming Cyber Monday.

Cyber Monday email marketing infographic

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Infographic: The Evolution of Email Marketing

Gone are the days of “one-size-fits-all” email marketing. Today’s email marketers are sending campaigns that are fully agile, updated in real-time, and highly personalized. Curious how email marketing has evolved over time? Take a look at our infographic below to find out:

Infographic - The Evolution of Email Marketing

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New Research Shows iPad Beats Android for Email Opens

Movable Ink US Consumer Device Preference Report: Q3 2013iPad dominates when it comes to brand marketing email opens on tablets, according to Movable Ink’s latest research, the US Consumer Device Preference Report: Q3 2013. The data reveals that despite the nearly equal market share between the two, consumers are 15 times more likely to open brand emails on an iPad than on an Android tablet.

“This quarter’s report shows that tablets are gaining momentum, quickly becoming a primary driver of email marketing interactions,” said Vivek Sharma, Co-Founder and CEO of Movable Ink.

The report, based on aggregate email open data from over 100 enterprise B2C brands, offers critical insights into the current email marketing landscape:

  • The growing role that tablets are playing in the mobile shift
  • The latest in the battle between iOS and Android
  • Differences in email engagement across smartphones, desktops, and tablets
  • Geographic variances in smartphone adoption

Download the free report here to access all of our findings and analysis.

Movable Ink US Consumer Device Preference Report: Q3 2013, Email Opens By Device

During the third quarter of 2013, 61% of emails were opened on either a smartphone or tablet device.

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Mobile Devices Reign Supreme for Email Opens in Q2 2013

US Consumer Device Preference Report Q2 2013Nearly two-thirds of all email opens occur on smartphones and tablets, as shown in Movable Ink’s latest research, the US Consumer Device Preference Report: Q2 2013.

The report, based on aggregate email open data from over 100 enterprise B2C brands, provides critical insights into the current email marketing landscape:

  • The current breakdown of email opens by device (smartphone, tablet, or desktop)
  • Who’s winning in the smartphone battle between Apple (iOS) and Google (Android)
  • How user engagement varies across devices
  • A map showing which US states are leaning smartphone vs. desktop

Download the free report here to access all of our findings and analysis.

Check out “re: Email Opens—iPhone Eats Android’s Lunch” in Direct Marketing News for additional coverage of this data.

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Do You Live in a Smartphone State or Desktop State?

Do you live in a smartphone state or desktop state? Some U.S. states have adopted smartphones more broadly than others – especially when it comes to the web’s most popular activity: checking email. While Texas leads the way with over 55% of emails opened on a smartphone, nearly 54% of consumers in Maine continue to choose desktop as the preferred device for checking email. On the whole, the majority of the East is trending toward smartphone use, whereas large states in the Central and Western parts of the country still trend towards desktops.

Hover over this interactive infographic to see the breakdown of device use for each state.

Click here to download the PDF version of this infographic and to see a summary of the Top 10 Smartphone States and Desktop States: Movable Ink- Infographic- Email Opens by State.

About the Map
The map is based on real-time email open data collected by Movable Ink’s Advanced Analytics platform between May 1 – 31, 2013. These data reflect aggregate statistics across Movable Ink’s customer base, which includes more than 100 enterprise B2C email marketers from the retail, travel, financial, media, and telecommunications industries. 

“Heavy” means that more than 50% of recipients in the state open email on a smartphone or desktop. “Leaning” means that fewer than 50% of recipients in the state open email on a smartphone or desktop, but that those devices are currently the most widely used in the state (e.g., if desktop had the highest percentage of opens when compared to smartphones and tablets, but not the combination of the two, the state is labeled as “Leaning desktop.”)

Because determining email opens requires images to load, the percentages for some device-types might be over or underrepresented.

Infographic: Read Length, April 2013

Movable Ink Infographic - Read Length by Device April 2013

Chart is based on data collected by Movable Ink’s Advanced Analytics platform between April 1 – 30, 2013. The chart reflects aggregate statistics across Movable Ink’s customer base, which includes more than 100 enterprise B2C marketers from the retail, travel, financial, media, and telecommunications industries. Read length is ascertained through a Movable Ink tracking pixel embedded in the email.

Below is a collection of reactions to this infographic from the Movable Ink team. What do you think about the data? Add your comments below, or share reactions on Twitter by mentioning @movableink

“On mobile devices with smaller screens, it takes longer to read the entire content of an email. Read length might therefore be inversely correlated to device size, usability, and readability.” – Olivier Lauzon, Senior Engineer

“Folks on mobile devices are oftentimes multitasking—walking and reading, having a conversation while the inbox is open, etc. Maybe these users are getting distracted while their email messages are still open!” –Lee Bankewitz, Director of Engineering

“The mobile experience provides windows of time for immersion into content. Little moments, like waiting for a train or standing on line to pay for something, may provide those precious 15 seconds that allow us to spend more time reading through an email. This is likely one aspect of why we are seeing longer email read lengths on mobile phones.” – Jason Valdina, Vice President of Product

Click here to download the Read Length, April 2013 infographic as a PDF.